Your personal information on Kritiya is held to the strictest security standards. We explain clearly what data we collect, why we collect it, and how we keep it protected.
Six core pillars of our data protection policy that keep every piece of your information safe
All your personal information and financial transaction details are stored with 256-bit AES encryption. No one can access this data without authorization.
Kritiya never sells your personal information to any external company or individual. Data is used solely to improve our services.
You may request the deletion of your personal data at any time. Your request will be honored unless we are legally required to retain the data.
All pages on Kritiya are secured with HTTPS. Every exchange of data between your browser and our servers is fully encrypted.
Only authorised Kritiya staff can access specific data for designated purposes. All access is logged.
If any changes are made to this Privacy Policy, you will be notified in advance at your registered email address. If you do not agree to the changes, you will have the option to close your account.
Kritiya ("we", "us") takes your privacy seriously. This Privacy Policy explains what information we collect when you use the Kritiya platform, how we use it, and how we keep it secure.
This policy applies to Kritiya's website, mobile app, and all related services. By creating an account or using the platform, you are deemed to have accepted the terms of this policy.
In Brief: Kritiya collects only what's necessary, never sells your data to third parties, and keeps your information secure at all times.
Kritiya collects two types of data — information you provide directly and information collected automatically.
| Data Type | Purpose | Mandatory |
|---|---|---|
| Full Name | Identity Verification & Account Creation | Yes |
| Date of Birth | Age (18+) Verification | Yes |
| Email Address | Communications & Security Notifications | Yes |
| Mobile Number | OTP Verification & Support | Yes |
| Address | KYC Verification & Anti-Money Laundering | Yes |
| National ID / Passport | Identity Verification (KYC) | Withdraw |
| Payment Details (bKash/Nagad number) | Processing Transactions | In Transactions |
Kritiya uses your information only for specific, clearly defined, and lawful purposes. There is no irrelevant or excessive use of your data.
Kritiya never shares your data with third parties for advertising purposes. You can unsubscribe from marketing emails or notifications at any time.
Kritiya does not share your information with third parties, except in the limited circumstances outlined below:
Rest assured: All third parties with whom data is shared are required to uphold privacy standards equivalent to those of Kritiya.
Kritiya's website uses cookies — small files stored in your browser that help enhance your experience.
You can manage or disable cookies at any time through your browser settings. However, disabling essential cookies may affect certain platform functionality.
You have full control over your data on Kritiya. Here's a detailed breakdown of each right you hold:
To exercise any of the rights above, email us at support@kritiya.app. We will respond within 30 days.
Kritiya does not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal and regulatory obligations.
Kritiya's services are intended for users aged 18 and above. We do not knowingly collect personal information from minors.
If you believe a minor's information has been collected by mistake, please contact support@kritiya.app immediately. The data will be promptly deleted and the account will be closed.
Parents can use parental control software to manage their children's internet access. Kritiya is committed to promoting awareness around responsible gaming.
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Kritiya's privacy team takes all complaints seriously.
Policy Updates: You will be notified at your registered email address at least 30 days before any changes to this Privacy Policy take effect.
Everything You Need to Know About Our Privacy Policy
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